Frequently Asked Questions

How does the Rewards Program work?

Simple! You're automatically enrolled as soon as you create an account with us. You will earn reward points when you join the site, anytime you refer a friend and they subsequently purchase a teetime through the site, anytime you purchase a teetime through the site and every time you complete a post-round survey. It's all handled automatically for you and you can start redeeming those points for FREE golf in as little as 2,250 Reward Points!

You can check your Rewards Points at anytime on your account page. To redeem your Reward Points, click here.

Can I cancel/change a booking I've already made?

Unfortunately not - all bookings are final. Cancellations and refunds are not allowed.

What does my teetime include?

Unless otherwise noted on the teetime (carts, range balls, etc.), teetimes booked on iTeeItUp.com are for greens fees only.

What is the weather policy?

The weather policy will vary by golf course. Please be sure to read the golf course teetime policy during the booking process. It will disclose the terms related to weather conditions and cancellation exceptions.

How do I know my credit information is safe?

We use SSL (Secure Sockets Layer technology) which is the defacto standard for Internet-based financial transactions. SSL creates an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remain private. You will see a HTTPS protocol displayed in your browser address line when the link is secure. In addition, we NEVER store credit card information.

The teetime I tried to book came back as already sold. Why?

Teetimes are booked on a first come, first served basis so a teetime that you may be trying to book may have someone else trying to book it at the same time. Whomever completes the booking process first will be awarded the teetime.

My credit card is good, why won't iTeeItUp.com accept it?

Please confirm that you are using a Mastercard, Visa or American Express card. Also make sure that you have entered all of the information correctly - double check your card number, billing address and expiration date. If it's still not being accepted - you should contact your card-issuing bank first to make sure they are not declining the transaction.

Did I get the teetime?

After completing the booking process, you will be taken to your teetime confirmation. From there, you can send it to your playing partners and print a copy of your confirmation to take to the course. You can also access your confirmation at any time from your playing history.

I booked a round but didn't see my confirmation after entering my credit card information. What should I do?

No problem, you can always access your confirmation for every round you've booked through iTeeItUp.com by going to your playing history.

Does iTeeItUp charge a booking fee?

Normally there are no booking fees but there may be certain teetimes for which a small fee (between $1 and $2 per round booked) may be charged. If a fee applies, it will be clearly disclosed to you during the booking process.

How far in advance are teetimes available on the website?

Most teetimes are available 14 to 30 days in advance. However, there may be times from some courses posted more than 30 days ahead of the teetime.